![]() ![]() If none of the aforementioned steps solve the problem, we recommend doing a deeper dive with Apple's additional instructions on their website. Hopefully these quick tips will be helpful if you happen to be experiencing troubles getting your device to appear in iTunes. Common backup error codes include (4), (-41), and (54). If you are getting a specific error or error code when you are trying to back up your iPhone via iTunes (or the Finder if you are on a Mac running Catalina or Big Sur), Apple has a helpful page with specific details about each error code. Search for an iTunes or Finder error code via Apple's official website Follow the instructions from Apple here to reinstall your Apple Mobile Device USB driver Sometimes third-party cables are more prone to defects.īonus tip #4 for Windows PC: Often on Windows 10 computers, after installing iTunes from the Microsoft Windows 10 Store, the iPhone USB driver needs to be reinstalled. We also recommend making sure the USB cable is an official Apple cable. Try a different USB cable and also different USB ports. An old version of iTunes may not recognize your iPhone. After you unlock the iPhone, leave it unlocked for a few minutes before trying to connect. For many users, installing the most current version of iTunes will solve the problem of a device not showing up in iTunes! Connect the device, immediately unlock it, and ensure it's on the Home screen. ![]() Make sure you are running the latest version of iTunes. Initially, when you plug your iPhone into your Mac, it will show up in Finder only when the iPhone is unlocked. Also, if you are prompted on your phone to "trust this computer," confirm that option. Note: While these explanations focus on iPhone not showing up in Finder, most fixes should also help if your iPhone isn’t showing up in iTunes on an older Mac or Windows PC. iTunes won't recognize my iPhoneįollow these steps if your iPhone is not showing up in iTunes.ĭouble-check that your iPhone is unlocked and that you agree to "trust this computer." This sounds like an obvious one, however many times users forget to unlock their device and iTunes is unable to recognize the iPhone. If you happen to be experiencing this issue, don't panic! There are a few simple tips to try and get your iPhone or iPad to show up in iTunes. One of the most common issues that iPhone users run into when trying to make an iTunes backup is that sometimes iTunes will not recognize the iPhone. Here's where you'll normally see your iPhone in iTunes 12:Īfter selecting your device in iTunes the "Summary" screen will appear and you'll have the option to "Back Up Now." You plug your iPhone into your computer, open iTunes or the Finder, and select "Back Up Now." While the backup is being made you can then monitor the progress in the iTunes window. Backing up one's iPhone via iTunes or the Finder on your Mac or Windows computer is usually a fairly straightforward process. ![]()
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